Frequently Asked Questions About Capital Laundry
Get the Answers You Need for a Simpler Laundry Experience.
General Questions
Laundromat FAQ
We're open 7 days a week from 7 am to 8 pm.
Yes, our facility is fully attended during all operating hours, unless due to unforeseen circumstances.
We offer a variety of payment options! You can pay with coins, credit/debit cards, and Apple/Google Pay directly at each machine (Spyderwash). We also have a change machine on-site for your convenience.
Absolutely! We have a range of washer sizes, including 20lb, 30lb, 65lb, 75lb, and 80lb capacity machines to handle even your largest loads. We also have various dryer sizes up to 83lb capacity.
We are located at 1416 Missouri Blvd, Jefferson City, MO 65109.
Yes, Capital Laundry provides comprehensive commercial laundry services for businesses in Jefferson City. Please contact us for a custom bid.
Yes, we can wash oversized items like comforters, sleeping bags, and large blankets. Please see our Wash & Fold pricing for flat rates on these items.
Yes, we offer specialized washing for pet beds and other pet items.
Yes, we can clean various types of sports equipment like pads and uniforms.
Yes, we offer handwashing for delicate items when needed. Please let our staff know your requirements.
Wash and Fold Questions
You can drop off your Wash & Fold laundry any day of the week during our operating hours: 7 am to 8 pm, seven days a week.
We use quality detergents, including Tide, Gain, and All-Free & Clear. We also use commercial-grade cleaning products.
Our standard Wash & Fold service is priced at $1.85 per pound, with a minimum order of $20.00 or 10 pounds.
Yes, there is a minimum order of $20.00 or 10 pounds for our Wash & Fold service.
Our standard turnaround time for Wash & Fold service is 24 hours.
No, your laundry is always washed and dried separately from other customers' orders.
Yes, we can do spot treatment. It's helpful if you leave a note indicating any areas that need special attention.
Yes, we will hang clothes upon request, free of charge.
Yes, we do our best to ensure all pairs of socks are matched.
Yes, we are happy to accommodate special instructions. Please provide clear directions on how you would like your laundry cared for, such as "hang golf shirts and pants" or "air dry pants."
We take great care with your laundry. However, in the unlikely event that clothes are lost or damaged, we will work with you to make it right, either by providing a check for the value of the clothing or offering a discount on our services.
Yes, we offer Wash & Go, where we wash, dry, and bag your clothes without folding or sorting.
We do charge a fee for heavily soiled items due to the extra handling and cleaning required.
Yes, for items like tents and tarps, we can provide washing services that include water-repellent treatments to help maintain their protective qualities. Please inquire with our staff for more details.
Yes, we can wash various types of camping equipment, including tents, sleeping bags, and tarps. Please check our oversized item pricing or ask our staff for a quote.
Yes, for delicate garments that require special care, we offer a handwashing service. Please let our team know which items you would like handwashed when you drop them off.
Yes, Capital Laundry is experienced in providing laundry services for items affected by fire and water damage. We understand the urgency and work efficiently to clean and restore textiles whenever possible. Please contact us directly for more information and to discuss your specific needs.
Pickup and Delivery Questions
Our pickup and delivery service is available Monday through Friday. Pickup times are generally between 7 am and 2 pm.
Our pickup and delivery service is priced at $2.25 per pound.
Yes, there is a minimum order of $30.00 or 17 pounds for our pickup and delivery service.
You can schedule a pickup online.
Our standard turnaround time for pickup and delivery is 24 hours.
You must give us permission in your account to leave your clothes if you are not going to be home for the delivery. Tell us where to leave them. We don't want to be responsible if your clothes go missing so we need written permission to leave them.
Just provide clear instructions on how you would like your laundry to be handled when you schedule your pickup online.
We recommend putting your laundry in a laundry bag or a trash bag that cinches closed.
You can suspend your account until you return from your vacation. Just log into your account and put your service on hold until you return.
